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Frequently Asked Questions (FAQs)

How do Brokers assign a General Agency through their DC Health Link Broker Portal?

Brokers are able to assign General Agencies (GAs) to their Small Business marketplace employer accounts. Brokers can assign a default General Agency, so any new employer clients will be automatically assigned to the indicated GA, or can assign a different GA to different employers. A step-by-step guide reviews how Brokers make these assignments.