Frequently Asked Questions (FAQs)

How do I report a Qualifying Life Event (QLE)?

If you have experienced a Qualifying Life Event (QLE), you or your broker are able to report this change by selecting the appropriate life event under "Have Life Changes?" Generally Qualifying Life Events must be reported within 30 days of the date of the event. Please see our walkthrough guides for your relevant QLE: Qualifying Life Events (QLEs) - Removing a Dependent, Qualifying Life Events (QLEs) - Enrolling in a New Plan, Qualifying Life Events (QLEs) - Adding a Dependent, Qualifying Life Events (QLEs) - Terminating Coverage. If your reporting window has expired, please submit a request for a Special Enrollment Period. If you still need help, please provide further details by submitting a request via our contact form.

You can find a full list of the life changes that qualify here.